tak bat Privacy Policy

Last Updated: 2025

By using the tak bat platform, you are considered to have read the privacy policy described below and to have accepted all of its terms. This document applies to users in Bangladesh and sets out in detail our commitment and methods for protecting the privacy of your personal information when you use tak bat's services.

In this document, "tak bat", "we", "us", or "platform" refers to the tak bat website and its associated mobile applications and services. "User", "you", or "your" refers to any person who registers on or visits the platform.

"Personal information" means any information that can identify a specific individual — such as name, mobile number, email address, financial transaction details, and device-related information. Handling this information with complete confidentiality is a core principle of tak bat.

2.1 Registration and Account Information

When you open an account, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• Preferred username and password (stored in encrypted form)
• National ID card or passport details (required for identity verification)

2.2 Transaction Information

To process deposits and withdrawals, we store your bKash, Nagad, Rocket, or Upay account number and transaction history. This information is used only for payment processing and fraud prevention.

2.3 Automatically Collected Information

When you access the platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Time spent on the platform and pages visited
• Cookie and session data
• Game play history and betting activity logs

2.4 Customer Service Communications

When you contact us via live chat or email, the content of that conversation is stored with our support team. It is used to resolve future issues and to improve service quality.

tak bat uses your personal information for the following specific purposes:

tak bat uses industry-standard security measures to protect your information. All data is transmitted via SSL encryption technology and remains encrypted when stored on servers.

Your password is never stored in plain readable form — it is always converted using a strong hashing algorithm. Sensitive payment information is processed only for the period required to complete the transaction.

Even after an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements.

tak bat does not sell your personal information to any third party. However, limited information may be shared in the following specific circumstances:

• Payment processors: Shared with payment service providers such as bKash, Nagad, Rocket, and Upay solely to complete transactions.
• Game studios: Game service providers (such as Evolution, Pragmatic Play, JILI, and PG Soft) receive the necessary session information.
• Legal obligations: Information may need to be provided upon a lawful order from a competent authority under applicable law in Bangladesh.
• Fraud prevention: The minimum necessary information may be shared with fraud detection service providers.

Outside the above cases, your clear consent will be obtained before sharing information with any third party.

The tak bat platform uses various types of cookies. Cookies are small text files stored in your browser that help the platform remember your preferences and session information.

6.1 Essential Cookies

These cookies are essential for the core functioning of the platform — maintaining login sessions, performing security checks, and saving your progress during a game. Without them, the platform cannot function properly.

6.2 Functionality Cookies

These cookies remember your preferred language, game section, and display settings, so you do not have to adjust them again each time you log in.

6.3 Analytics Cookies

These cookies are used to understand which sections of the platform are used most. The data collected is analysed in aggregate form and no individual is identified separately.

You can disable cookies at any time from your browser settings, though this may limit some features of the platform.

Every registered user of the tak bat platform has the following rights over their own personal information:

• Right to access: You can contact customer service to find out what information we hold about you.
• Right to correction: You have the right to request the correction of inaccurate or outdated information.
• Right to deletion: After closing your account, you can request that your information be deleted beyond what is required by legal obligations.
• Right to object to processing: You can object to the use of your information for specific purposes.
• Right to portability: You have the right to request a copy of the information held about you.

To exercise these rights, contact our customer service team via live chat or email. We generally respond to all requests within a reasonable time.

tak bat strictly does not accept registrations from persons under the age of 21. If a minor has opened an account in error and this is reported to us, that account will be closed immediately and all associated personal information will be deleted.

For our complete guidelines on responsible gaming, visit our responsible gaming page, which contains detailed information on protection of minors, self-exclusion, and setting betting limits.

If you gave your consent at the time of registration, tak bat may send you emails or SMS messages about relevant offers, bonuses, and updates. Every message includes an option to unsubscribe.

You can stop receiving marketing messages at any time from your account settings or by contacting customer service. This will not affect your access to the platform's main services.

Where required for working with game studios or technology service providers, your data may in some cases be processed on servers outside Bangladesh. For any such transfer, we ensure that the third party follows data protection standards equivalent to or higher than this privacy policy.

No international transfer will compromise the security or privacy of your account, and SSL encryption will always be maintained.

tak bat may update this privacy policy from time to time. If there are any significant changes, we will notify you in advance by email or through a notification on the platform.

Continuing to use the platform after a change is made will be taken as your acceptance of the updated policy. The latest version will always be available on this page, and the date of the update will be noted at the top of the page.

To learn more about us or to read about our history and identity, visit our About Us page.

If you have any questions, comments, or complaints about this privacy policy, please contact our customer service team. We provide support in both Bengali and English, 24 hours a day, seven days a week.

Contact methods: live chat (directly from the platform) or email. Your request will be processed as quickly as possible.

For answers to frequently asked questions related to this privacy policy, visit our FAQ section, which has detailed answers on topics including accounts, payments, and data protection.